SOCAP Fall Symposium

SEPTEMBER 17-19 | NEWPORT BEACH, CA
Come for the knowledge. Stay for the network.

BEING HUMAN: THE ART OF CUSTOMER CONNECTION

In an age dominated by AI and other technological advancements, we’re underscoring the indispensable role of human interactions in CX . Attendees will explore how to effectively integrate technology without losing the personal touch that is critical to building lasting customer and employee relationships. Emphasizing a balance between digital efficiency and human empathy, “Being Human” aims to redefine the future of customer engagement in a tech-savvy yet people-centered manner.

Symposium Highlights

SOCAP Consumer Packaged Goods industry

CPG Summit

In an industry where consumer preferences and market dynamics are continually evolving, staying ahead requires more than just keeping up with trends. It demands proactive engagement with the latest strategies, tools, and insights that can transform how we connect with and serve our customers.

SOCAP Retail Industry

Retail Summit

Designed to foster learning, networking, and growth, the SOCAP Retail Summit is a catalyst for professional development and business success in the increasingly complex retail landscape.

Venue: Hyatt Regency John Wayne Airport

Just 7 miles from the Pacific Ocean, nestled among a string of coastal towns renowned for their picture-perfect beaches.