SUBMISSION DEADLINE: July 9
Fall Symposium’s theme is “Being Human: The Art of Customer Connection.
As technology continues to evolve, the indispensable role of human interactions in CX becomes even more critical. Symposium will explore how to effectively integrate technology without losing the personal touch essential for building lasting relationships with both customers and employees.
Topic Examples
You’re encouraged to share your insights and expertise on topics including, but not limited to:
Proposals which offer alternatives to a PowerPoint, such as immersive, participatory or workshop-style sessions are encouraged!
Please note: If your proposal is selected for the Fall 2024 Symposium, you will be notified by July 31 with a Speaker Agreement and request for the speaker’s headshot to be included on the website.
TUE, July 9
Notification by July 31